Illusions of Grandeur

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Entries for April, 2008

April 5th, 2008

Telephone Etiquette #5

Posted by PandaFan at 09:58 PM on April 5, 2008 in Telephone Etiquette & Computing Security.

More news and information from the life of the call center representative. Please share with your friends and family to make us all happy. Thanks.

#1. When purchasing a product over the phone and you are asked “Which credit card will you be using today?” or “ Which credit card is easiest for you to use today?” the following answers do nothing by the way of answering that question.

My Capitol One Card

My Black Card

My Platinum Card

My husband’s card

It’d be easiest for me to use your card (funny but not helpful)

Let me inform you of the correct answers for this process:

Master Card

Visa

American Express

Discover

That’s what I’m looking for folks. Nothing else is needed. I could care less what bank issued it, what color it is or what standing you believe it holds for you.

#2. Do you all really keep your wallets and credit cards in your cars?

I find this FASCINATING.

I especially like it when you ask me all kinds of “how safe is my information…” questions after I’ve waited for you to go out to your car to get your wallet.

You’re information is safer with me then it is out your unlocked car buddy.

Just my opinion anyway.

#3. If you call about insurance programs do you really think you can get information without providing information? Have you EVER had any type of insurance before?

Be prepared to give your name, address, dob, phone # and any other personal information. I can not find out what your state offers for you if I don’t know who you are, how old you are or where you live. Really

#4. For The Pranksters.

No, I will not be able to deliver more beer.

No, that sort of language from such a young person is not considered funny by anyone but your10 year old friend.

Yes, I am a big fat ugly woman – if I tell you the truth you’re just going to call me back and I’m really not interested.

Etc etc etc

Here’s the thing – I get paid to answer your call so – whatever dude but, do you really think this is the first time I’ve heard any of this? Is it supposed to shock and amaze me? Do you really think you are the only idiot in the world? Let me tell ya pal – get in line.

What irritates us is that you just knocked our stats down. When you call and call again then we have to work harder to get those calls back so, it pisses us off not because of you but, because of the luck of the draw that we got your call. BTW- most of the time you are rerouted to the same operator you just called unless they received another call in the meantime. If you call me more than once, I’m reporting you. Makes me happy. So go ahead – call again.

#5. When intoxicated do not pick up the phone to order what you just saw on TV.

Not only are you going to wake up feeling awful but in a few weeks you’re going to receive something you probably didn’t want in the first place. The person assisting you with your order is soooo not interested in your life history, your problems, your snoring, or anything else so, let’s just pass out instead – okay?

You’re one of those people who does the drunk 3am calls to old loves aren’t you?

JUST DON’T PICK UP THE PHONE. Trust me.

2 comments

April 11th, 2008

Silverman and Kimmel

Posted by PandaFan at 05:46 AM on April 11, 2008 in Site Stuff, Books & General Babble.

 

I just love Silverman - she cracks me up but, the "retaliation" from Kimmel is GREAT!

http://www.ebaumsworld.com/video/watch/214858/

 

ENJOY! LOL

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April 14th, 2008

Mom Visists New England

Posted by PandaFan at 04:13 PM on April 14, 2008 in Site Stuff, Books & General Babble.

 

Okay folks - so Mom is here from Arizona -- let hope she doesn't have to deal with any snow.

 Went to the John Quincy Adams house today and ummm...it doesn't open until the 18th. hehehehe. Silly us.

Will be putting pics here for you throughout the week -- enjoy!

http://pandafan.tabulas.com/gallery/a@62091/

 

 

Added pictures and here's info on places we visited:

John Quincy Adams House - Adams National Historic Park, Quincy, Massachusetts

http://www.nps.gov/adam/

 

Scituate Light, Scituate, Massachusetts

http://lighthouse.cc/scituate/index.html

 

Fort Revere, Hull, Massachusetts

http://www.fortreverepark.org/

 

Boston Light, Graves Light, Long Island Head Light

http://www.bostonislands.org/events_bostonlight.html

 

The Butterfly Place, Westford, Mass

www.butterflyplace-ma.com

**yes that is me in a wheelchair and don't worry - they let me borrow it so I didnt have to use the crutches (yes, crutches) trying to get around the place.

Mom has had GREAT fun, lobster, etc etc so I am sure she is ready to go home on Sunday.

Few pictures added from the last day of the gaggle of pets and such.

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April 23rd, 2008

Updated shots in "Evolution of Hair"

Posted by PandaFan at 02:59 PM on April 23, 2008 in Site Stuff, Books & General Babble.

 

Because everyone gets such a kick out of this one I thought I would put updates and fill in some of the gaps that were there to give a more full picture of the evolution.

ENJOY!

 http://pandafan.tabulas.com/gallery/a@61008/

You know you have pictures like this too. I know you do. Sissys for not sharing.

2 comments

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